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GABTEO HR career site
Bucharest

MS Dynamics Support Specialist

Department: Digital & Technology

About our partner:

  • premier owner and operator of shopping centers in Central and Eastern Europe (CEE), with presence in nine countries;
  • the group benefits from a highly-skilled internal management team which combines asset management, development, investment, leasing, financial and of course Digital expertise;
  • owns and operates 56 retail properties.

Location: Bucharest

Responsibilities:

  • Administer and support of MS Dynamics FO and CE on a day-to-day basis (managing multiple users, customization of objects / entities, fields, forms/layers/record types/relationships, reports);
  • Support complex troubleshooting and incident resolution with 2nd and 3rd party suppliers;
  • Support design and configure changes to workflows, reports, dashboards, database fields;
  • Identify areas of opportunity and actively drive the organization to achieve maximum optimization of implemented solution;
  • Responsible for monitoring, performance optimization, security, maintenance and managing of users of Dynamics FO;
  • Respond to end users' needs, analyze / resolve support tickets relating to business applications and general systems issues;
  • Train, instruct and educate groups and individuals in a team environment on processes within FO
  • Partake in UAT testing;
  • Support in reviewing, assessing and prioritizing requests for improvement/ new development with Stream Leads and any other stakeholders that may need to be involved.

Requirements:

  • Bachelor degree;
  • 1 - 3 years previous experience in Support Operations;
  • Knowledge and experience with MS Dynamics FO;
  • Previous testing experience is a plus;
  • Experience with SQL / Power BI is a plus.
  • Experience with Microsoft CE is a plus.
  • Experience in process mapping / design is a plus;
  • English knowledge (spoken and written);
  • Critical thinker and problem-solving skills;
  • Good time-management skills;
  • Sharp analytical and problem-solving skills;
  • Creative thinker with a vision and detail oriented;
  • Excellent verbal and written communications skills.
Locations
Bucharest

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Bucharest

MS Dynamics Support Specialist

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